International orders FAQ
Does Snazzyway deliver Internationally?
Having received so much love from the overseas, Yes, Snazzyway has started shipping international orders. While covering 75% of the world countries at present, we strive to deliver our collections to each of your door steps very soon!
How long does it take to ship internationally?
We ship all our orders though DHL-Express which ideally takes no longer than 2 working days from the date of order placement.Upon dispatch of your order, we will send you an email with Tracking URL and ID with which you can track your order.
Is COD Available on international orders?
No, COD is not applicable on international orders. We accept only prepaid orders.
How can I make the payment for international orders?
You can make your payment through any international bank cards. If you would like to pay through PayPal, then you need to place a Cash-On-Delivery order and our support team will reach you through email with the payment link before the order is shipped.
Can I place bulk orders internationally? If yes, please guide me through the procedure.
Can’t get enough of our collection? We totally feel you! Yes, we do take international bulk orders! You can get in touch with our team at [email protected] and place your order directly.
What is your Return Policy?
Please Note: Panties and bras bought on Sale are not returnable or exchangeable unless defective.
Ideally, all our products undergo thorough quality checks before delivery, if you still find that the product is damaged, kindly send us pictures of the product within 24 hours from the order receipt. Once we confirm on order damage, we will refund the entire amount including shipping to your bank account . In such a scenario, you do not have to return the fabric, just sit back, accept our apologies and place another order! We will try out best that you don’t face an issue like this again!
What is your Cancellation Policy?
Did you place a wrong order or changed your mind? You absolutely have no reasons to freak out because we got you! If you cancel your order within 24 hours from the time of order placement, full amount will be refunded. However, if you wish to cancel your order once it’s shipped , in this case, the money will not be refunded. If you wish to return the product, you can refer to above Question .
Do you have standardized prices for domestic and international orders?
International peripheries don’t weigh down the love we have for our customers. All our products are uniformly priced for countries across the world. It is only the shipping cost that varies based on the weight of the order and zip code of the country.
Why is international shipping not free?
We all are aware of the complexities that international shipping brings along. Each country has their own set of custom duty norms and taxes which makes it difficult for any e-commerce business to bear the shipping charges. Even courier companies in this case has a scroll running down with T&Cs which makes it all the more difficult to ship products for free, internationally. However, we only charge the shipping cost that the courier company levy on each order. There are no hidden costs involved! But we know you won’t mind paying an extra few pennies for our enchanting collection! Don’t ya?
Still can’t find the answer to your query? Don’t hesitate to get in touch with us!
Just drop us a mail at [email protected] or call at +91 8126762844 .
