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Snazzyway's Secret – How We Ship 1.5 Lakh Parcels Every Month Across India

Published by Snazzyway.com | India's Leading Women's Clothing & Lingerie Brand Since 2014 📦 Fashion | ⏱ 8 min read

 

🔖 Quick Summary

  • How Snazzyway ships 1.5 lakh parcels every month across India
  • The logistics model behind pan-India free shipping
  • How Snazzyway maintains a 3–7% RTO rate (industry best)
  • What happens inside Snazzyway's fulfillment center in Delhi
  • Key numbers: 4,000+ sellers, 12+ years, 136+ team members
  • Honest Pros & Cons of Snazzyway's shipping model
  • Snazzyway Insight: Our personal experience building this system
  • Frequently asked questions answered

Introduction: From a Small Office in Delhi to 1.5 Lakh Parcels a Month

When Snazzyway started back in 2014, the team had just 4 employees, a small workspace in Delhi, and a big dream — to make premium women's lingerie and nightwear accessible to every woman across India.

Today, more than 12 years later, Snazzyway ships over 1,50,000 parcels every single month to customers and resellers across 28+ states in India. That includes the tiniest towns in Tier 3 India, where women previously had very limited access to good-quality innerwear.

So how exactly does this work? What happens between the moment a customer places an order and the parcel landing at her doorstep — sometimes within 3 days?

In this article, we pull back the curtain and give you an honest, detailed look at how Snazzyway's logistics engine runs — and why it consistently outperforms the industry average.

Snazzyway by the Numbers – At a Glance

Metric Number Details
Monthly Parcels 1,50,000+ Pan-India deliveries
Active Sellers 4,000+ India & Global partners
Years in Business 12+ Years Since 2014
States Covered 28+ States Nationwide reach
RTO Rate 3–7% Industry-best performance
Shipping Free Shipping Across India
Team Size 136+ Members Delhi HQ
Product Categories Lingerie, Nightwear, Athleisure, Premium & Plus Size

Section 1: How Snazzyway Processes 1.5 Lakh Orders Every Month

Step 1 – Order Received

The moment a customer or reseller places an order on Snazzyway.com, it is automatically logged into our warehouse management system (WMS). The order is tagged with the delivery zone, product SKU, and dispatch priority — all within seconds.

Step 2 – Inventory Picking

Our warehouse team in Uttarakhand works in organized aisles divided by product category — lingerie, nightwear, loungewear, athleisure, and plus size. Each picker is assigned a zone and uses a scan-based system to ensure the right product is pulled every time. This dramatically reduces wrong item shipments, which is one of the biggest reasons for returns in fashion ecommerce.

Step 3 – Quality Check Before Packing

Every item goes through a 2-step quality check before it is packed. The first check is at the picking stage — verifying size, design, and color. The second is at the packing station — ensuring the garment has no loose threads, no damage, and correct labeling.

This is one of the main reasons Snazzyway's return rate stays at just 3–7%, compared to the industry average of 20–30% for fashion brands.

Step 4 – Dispatch & Courier Assignment

Orders are dispatched same day if placed before the cut-off time. Snazzyway works with multiple courier partners to ensure optimum pin-code coverage. Courier selection is automated based on delivery zone, cost, and reliability score for that route.

Step 5 – Tracking & Customer Communication

Every customer receives a tracking link via SMS and WhatsApp. The system also auto-flags any delayed shipments so the support team can proactively follow up with the courier — before the customer has to ask.

Section 2: The Secret Behind Pan-India Free Shipping

Free shipping to 28+ states is not a marketing gimmick — it is a deliberate infrastructure decision that Snazzyway made very early. Here is how it works without losing money:

  • Bulk courier contracts negotiated at volume — 1.5 lakh parcels per month gives significant bargaining power
  • Zone-optimized routing — orders are batched by region and handed to the most cost-effective carrier
  • Inventory positioning — high-demand SKUs are stocked in higher quantities to avoid last-minute air freight
  • COD management — COD remittance is processed fast, reducing working capital pressure
  • Reverse logistics handled in-house — returned items are processed, quality-checked, and restocked quickly

The result: Snazzyway can offer free shipping on every order and still maintain healthy margins. This is a massive competitive advantage that most small fashion brands simply cannot replicate on their own.

 

💡 Snazzyway Insight: Our Personal Experience Building This System

"When we started in 2014 with 4 employees, shipping 50 parcels a day felt like a challenge. Today, our team of 136+ ships that in the first hour of the morning."

The single biggest lesson we learned in 12+ years: logistics is not just about speed. It is about consistency. A customer who gets her order in 4 days every single time trusts you more than one who gets it in 2 days once and 8 days the next time.

Our 3–7% RTO rate did not happen overnight. It took years of refining our quality checks, improving product photography so customers know exactly what they are buying, and building a COD management system that minimizes cash-on-delivery fraud.

Today, over 4,000 sellers across India and globally trust Snazzyway not just as a supplier — but as a logistics partner. That trust is built one parcel at a time.

— The Snazzyway Team, Delhi (Since 2014)

Section 3: How Snazzyway Maintains the Lowest RTO Rate in Indian Fashion

RTO — Return to Origin — is the nightmare of every fashion ecommerce business in India. When a COD parcel is refused at the door, the seller pays the shipping twice and gets the product back damaged half the time.

The industry average RTO for fashion in India is 20–30%. Snazzyway runs at 3–7%. Here is how:

1. Accurate Product Descriptions & Sizing

Most returns happen because the product did not match expectations. Snazzyway invests heavily in accurate size charts, detailed fabric descriptions, and real-fit photography — not just model shots.

2. Smart COD Fraud Detection

Not every COD refusal is genuine. Some pin codes have historically high fraud rates. Snazzyway's system flags these orders for manual verification before dispatch — saving courier costs and inventory loss.

3. Quality Control Before Every Dispatch

A returned product due to quality issues is double-damage: you lose the sale and the product. Snazzyway's 2-stage QC ensures that only verified, defect-free products are dispatched.

4. Post-Purchase Communication

Customers who receive an order tracking update and a delivery confirmation message are far less likely to refuse at the door. Snazzyway's automated communication reduces "forgot I ordered" refusals significantly.

Section 4: How Snazzyway Supports 4,000+ Sellers Across India

Snazzyway is not just a D2C (Direct to Consumer) brand. It powers thousands of independent sellers, boutique owners, Instagram sellers, and ecommerce entrepreneurs across India — many of whom have built thriving businesses on the back of Snazzyway's infrastructure.

These sellers do not need to worry about warehousing, quality control, shipping, or returns. They focus on marketing and customer relationships, while Snazzyway handles everything on the backend.

This model — where sellers leverage an established structured fashion dropshipping infrastructure in India — is fundamentally changing how small fashion businesses are built in India. Instead of buying stock upfront and risking capital, sellers can now list, sell, and fulfill without holding inventory.

The results speak for themselves: over 4,000 active seller partners, many of whom have scaled from zero to lakhs in monthly revenue using Snazzyway's catalog and logistics network.

Section 5: Premium & Plus Size – Shipping Every Body Across India

One thing that makes Snazzyway unique in India's fashion landscape is the commitment to size inclusivity. While most lingerie brands stop at L or XL, Snazzyway's range goes well into plus sizes — catering to real Indian body shapes that have historically been ignored by the fashion industry.

Shipping plus size products efficiently requires careful packaging (to prevent shape distortion in transit) and accurate inventory management. Snazzyway's warehouse is specifically organized to handle high-volume plus size SKUs without mix-ups — one of the most common complaints customers have with other brands.

Today, Snazzyway's plus size range in lingerie, nightwear, and loungewear is one of the fastest-growing product lines — reflecting a genuine market shift happening in India's Tier 2 and Tier 3 cities.

Section 6: The People Behind 1.5 Lakh Parcels – Snazzyway's 136-Member Team

It is easy to talk about parcels and numbers. But behind every shipment is a person. Snazzyway's team of 136+ members operates across warehouse operations, quality control, customer support, tech, and logistics management — all coordinated from our Delhi headquarters.

The team started as just 4 people in 2014. Growing to 136 in 12 years is not just a business milestone — it is a story of building systems that scale. Each team member is trained specifically for their role, whether that is picking accuracy, packaging standards, or COD remittance processing.

Snazzyway also invests in team development — because a well-trained warehouse team that takes pride in their work is the real reason why parcels arrive on time and undamaged

Conclusion: 1.5 Lakh Parcels Is Not a Number — It Is a Promise

Every parcel that leaves Snazzyway's Delhi warehouse carries a promise — that the product inside is exactly what was ordered, quality-checked, correctly sized, and delivered on time.

Building the infrastructure to fulfill that promise 1.5 lakh times every month has taken 12+ years, 136 team members, 4,000+ seller relationships, and an unrelenting focus on getting the basics right.

Whether you are a customer shopping for yourself, a reseller building your business, or a brand looking to scale — Snazzyway's logistics infrastructure is built to serve you.

Sellers and entrepreneurs who want to leverage this infrastructure for their own ecommerce business can explore our premium women's clothing and lingerie dropshipping program — built on the same systems that ship 1.5 lakh parcels every month.

 

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Chandika Menon
Written by

Chandika Menon

Ecommerce-focused digital marketing leader driving SEO, content, and growth strategy at Snazzyway.

Updated Feb 27, 2026

Table of Contents

FAQs

Find answers to the most common questions below.

Yes. Snazzyway offers free shipping to 28+ states across India including Tier 2 and Tier 3 cities. Very remote pin codes may have a slightly longer delivery window.
Snazzyway maintains one of India's lowest RTO rates at just 3–7%, compared to the industry average of 20–30%. This is achieved through smart logistics, accurate product descriptions, and COD management.
Orders placed before the daily cut-off time are dispatched the same day. Most customers across major cities receive their orders within 3–5 business days.
Yes. Snazzyway has a dedicated B2B program for resellers, dropshippers, and private label brands. Over 4,000 sellers already partner with Snazzyway for structured fashion fulfillment.
Absolutely. Snazzyway is one of India's most size-inclusive lingerie brands, offering a wide range of plus size designs in lingerie, nightwear, and athleisure.
Yes. COD is available across all 28+ states. Snazzyway's fulfillment model is built around managing COD effectively to minimize returns.
Snazzyway's primary fulfillment center and headquarters are located in Delhi. From here, 1.5 lakh parcels are shipped every month across India.
Yes. Snazzyway has a private label program for brands that want to launch their own lingerie or innerwear line. This is one of the fastest-growing verticals for the business.

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