We guarantee that every product we sell will be as pictured and described and will be free from defect. If you or your customer receives an item that does meet not this guarantee, we will issue you a full refund or provide a replacement. Non-defective returns must be shipped back to us within 15 days and we will credit your account minus a (20% restocking fee plus RTO charge).
15-Day Return Policy (from date of receipt)
Our online platform offers our full range of product and we will endeavour to provide the same high level of delivery service and customer support as always,along with our free & easy returns policy. To help ease any concerns, we have extended the existing returns policy to 15 days. (as of 31.05.2020)
Two ways to return the products
Pick up: In most locations, we offer a free return pick up service. The customer will see a pickup option when the return request is submitted.
Self-Ship: If we don't offer a pick up at your location, we will credit the shipping costs provided the product meets the terms and conditions of the return policy. The reseller should share the scanned copy of the courier receipt via email for validation.
Please note:
We are unable to accept returned garments which have been worn, washed, or have had labels and tags removed.
We are unable to accept return/refund for Gift card and downloadable products
Exchanges are possible for an alternate color or size. This is subject to availability and a refund will be processed if we aren’t able to fulfill your exchange request.
Bodysuits and swimsuits must be returned with the original hygienic protective strip still intact
Panties, lingerie sets that include a panty are final sale and not eligible for return
Still can’t find the answer to your query? Don’t hesitate to get in touch with us! Just drop us your message here or call at +91 8126762844 .
How do return works for sellers outside of india ?
Returning products for sellers outside of India follows similar principles to those within India but may involve additional steps due to international shipping and customs regulations. Here's an overview of how returns typically work for sellers outside of India
1- Your customer informs you that they want to return a product.
2-Then, you request a return merchandise authorization number, i.e., RMA from Snazzyway .
3-Next, your customer sends back the product to your business location, and upon receiving the returned products, you inform to Snazzyway
4- Snazzyway refunds your account for the wholesale price of the product. Finally, you refund your customer for the full price of the product.
5- You Set up a schedule to consolidate all return products and send them back to Snazzyway once a month.
